HUMAN RESOURCES
An organization’s
culture is defined
by the worst
behaviour that
you tolerate.
for work-related stress to cause a heart attack, it may
be difficult to prove a clear link between mental
health issues and physical problems. In other words,
experiencing stress cannot simply be the usual stress
that accompanies a job, but an actual diagnosable
mental disorder.3 You would need to show the trauma
went beyond a normal stress-on-the-job experience.
Paulette Handberg of the Workers Compensation Board
of Alberta defines a psychological injury as “a range of cog-nitive,
emotional and behavioural symptoms that interfere
with a worker’s life and can significantly affect how they feel,
think, behave and interact with others. Job stress is com-monly
used to describe physical and emotional symptoms
which arise in response to work situations, but it is not itself
a disorder or a psychological injury.”3
Several years ago in Calgary, there was a small company
with a young manager who oversaw about a half dozen staff.
The manager (CS) had a particularly bristly employee on
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